This privacy policy applies to all services on the fa88 platform. By using fa88, you agree to this policy. We take your privacy seriously and will never sell your information to third parties.
01
Introduction & Definitions
Fa88 (fa88-baji.com) is an internationally operated online gaming platform committed to serving Bangladeshi users with the highest level of security. This Privacy Policy explains what information fa88 collects about you, why it is collected, and how it is used.
"Personal information" refers to any data that can directly or indirectly identify you — such as your name, mobile number, email, or financial details. "Processing" refers to any operation performed on data, including collection, storage, use, or deletion.
Fa88 follows international-standard data protection practices for users in Bangladesh. We believe every user should have full control over their own information.
If this policy changes, the date at the top of the page will be updated. For significant changes, a notice will be sent to your registered mobile number.
02
What Data We Collect
Fa88 only collects the information necessary to provide our services. Requesting unnecessary or excessive data is against our policy.
| Data Type |
Example |
Collection Time |
| Identity Information |
Name, date of birth, national ID number |
During Registration & KYC Verification |
| Contact Information |
Mobile number, email address |
At Registration |
| Financial Information |
BKash/Nagad number, transaction history |
During deposits and withdrawals |
| Usage Data |
Login times, betting history, preferred games |
While Using the Platform |
| Device Information |
IP address, browser type, operating system |
Automatically |
| Communication Records |
Support chat history, email correspondence |
When using customer support |
- We collect only the information that's necessary — nothing more.
- Sensitive information (such as passwords) is never stored in plain text — encrypted hashes are used at all times.
- We will never ask for your bank PIN, OTP, or password.
03
Purpose of Data Use
Fa88 uses your data for specific, legitimate purposes. Each purpose is clearly outlined below.
Account Management & Verification
Your information is used to facilitate registration, login, identity verification (KYC), and account security.
Payment Processing
Financial information is used to process deposits and withdrawals and to prevent fraud.
Providing Customer Support
Your information is used to resolve issues, answer questions, and communicate with you as a user.
Platform Improvement
User experience data is analyzed to help improve the fa88 platform.
Legal Compliance
Data required to comply with international gaming laws and anti-money laundering regulations is retained as necessary.
Personalized Experience
Your usage history is analyzed to offer you bonuses and promotions relevant to your preferences.
Your data is never sold to advertisers or third parties — that is a core principle of fa88.
04
Data Retention & Security Measures
Fa88 uses industry-leading technology to keep your data secure. Our servers operate in full compliance with international security standards.
SSL/TLS Encryption
All data transfers are secured with 256-bit SSL encryption — banking-grade security.
Secure Servers
Data is stored in internationally certified data centers, protected by active firewalls and anti-intrusion systems.
Access Control
Only authorized personnel can access specific data — all access is logged and maintained at the highest level.
Regular Security Audits
An independent team of third-party experts regularly conducts security audits of fa88 to identify any vulnerabilities.
Data Retention Period
- Data is retained for as long as your account is active and for up to 5 years thereafter.
- Financial transaction records are retained for up to 7 years as required by law.
- Data that is no longer needed is automatically deleted after a set period.
- Deletion requests are fulfilled as promptly as possible, except where retention is required by legal obligation.
05
Data Sharing with Third Parties
Fa88 never sells your data. However, limited information may be shared with trusted partners where necessary to deliver our services.
Data is shared when:
- Payment Processing: To process transactions with payment gateways such as bKash and Nagad.
- KYC Verification: With international identity verification providers — for verification purposes only.
- Fraud Prevention: With security analysis providers to help address suspicious activity.
- Legal Obligation: In response to a valid court order or lawful request from a regulatory authority.
Your data is not shared when:
- Advertisers or marketing companies.
- Data brokers or information resellers.
- To other betting or gaming companies.
- For any purpose beyond what you have consented to.
06
Cookie Policy
The fa88 website stores cookies in your browser. Cookies are small text files that help improve your browsing experience.
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Maintaining Login Sessions, Security Tokens |
Deleted at End of Session |
| Functional Cookies |
Remembering Language Preferences and User Settings |
1 Year |
| Analytics cookies |
Collecting Platform Usage Statistics |
2 years |
| Security Cookies |
Preventing Fraud and Unauthorized Access |
30 Days |
You can disable cookies in your browser settings — however, doing so may cause some features to not work properly.
07
Your Data Rights
Fa88 believes every user should have complete control over their own data. The following rights are available to you.
👁️
Right to Access Your Data
You can submit a request to find out what information fa88 holds about you.
✏️
Right to Rectification
You may request correction of any inaccurate or outdated information.
🗑️
Right to Erasure
You may request deletion of your data, subject to any legal retention obligations.
⛔
Right to Object to Processing
You have the right to object to the processing of your data for specific purposes.
📦
Right to Data Portability
You may request an export of your data in a standard, portable format.
🔕
Right to Opt Out of Marketing
You may opt out of promotional communications at any time.
To exercise these rights support@fa88-baji.comSend us an email. We typically respond within 30 business days.
08
Children's Privacy Protection
Fa88 is an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18.
- Age is verified at the time of registration. If a user is found to be under 18, the registration is rejected.
- If we discover that a minor's data has been collected, it is deleted immediately and the account is terminated.
- If parents have any concerns, they are welcome to contact us directly.
If you suspect a minor has been using your account, contact our customer support team immediately.
09
Privacy Policy Updates
Fa88 reserves the right to update this Privacy Policy. Any changes will be reflected on this page.
- For significant changes, advance notice will be sent to your registered mobile number or email address.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- If you object to the updated policy, you may request to close your account.
- The date of the latest update will always be displayed at the top of this page.
10
Contact & Complaints
If you have any questions or concerns about our Privacy Policy, please get in touch. We'll do our best to respond as quickly as possible.
Email
support@fa88-baji.com
Usually replied within 24 hours
Live Chat
Live chat on the platform
Active 24/7
When submitting a privacy-related complaint, please include "Privacy Complaint" in the subject line — this ensures it reaches the right team as quickly as possible.
Frequently Asked Questions About the Privacy Policy
Questions Our Users Ask Most
No, never. fa88's core principle is that user data is never sold or rented. We only share limited data with trusted partners where strictly necessary to provide our services — such as for payment processing or KYC verification.
fa88 uses 256-bit SSL encryption — equivalent to international banking standards. Our servers are protected by firewalls, anti-intrusion systems, and ongoing security audits. Your password is stored as an encrypted hash and is never visible to anyone.
When an account is closed, most data is deleted after a set period. However, financial transaction records may be retained for up to 7 years in accordance with legal obligations. To request deletion of your data, contact support@fa88-baji.com.
The fa88 app and website do not track your GPS location directly. However, your IP address is logged at the time of login for security purposes — for example, to detect access from unauthorized regions.
Yes, you can opt out of promotional communications at any time. Simply update your notification preferences in Account Settings or contact customer support. Note that essential account-related messages — such as security alerts — cannot be turned off.